Policy & legal
1) Partner & Channel Notice
Last Updated: March 11, 2026
Spacewavy Co., Ltd. (including the Wavyroom brand) (“Spacewavy/Wavyroom”) is a Korea-based manufacturer of modular products. We sell products only to approved partners/resellers (“Partners”).
No Direct Sales to End Customers
Spacewavy/Wavyroom does not sell directly to individual end customers through this website and does not enter into end-customer contracts. End customers must purchase through and contract with an authorized Partner in their region.
Partner Responsibilities
Partners are independent businesses and are responsible for:
• contracting with end customers and providing all required local consumer disclosures;
• pricing, taxes, and local compliance obligations in their market;
• confirming permits/HOA/zoning/building code requirements and advising end customers;
• site preparation coordination and installation management (unless otherwise agreed in writing);
• first-line customer support and intake of service requests.
No Authority to Bind Spacewavy/Wavyroom
Unless expressly stated in a written agreement signed by Spacewavy/Wavyroom, Partners do not have authority to make promises, warranties, or representations on behalf of Spacewavy/Wavyroom beyond Spacewavy/Wavyroom’s published policies and written contracts.
Contact
Partner inquiries: support@spacewavy.com
2) Permit, HOA & Zoning Disclaimer
Last Updated: March 11, 2026
Permit requirements, zoning rules, building codes, and HOA/community restrictions vary by jurisdiction (country/state/province/city/county). Spacewavy/Wavyroom does not represent or guarantee that any product is “permit-free” in any specific location.
Responsibility of Partners and End Customers
Partners and end customers are solely responsible for:
• verifying all applicable permits, approvals, inspections, and compliance obligations before purchase, delivery, or installation;
• ensuring compliance with building codes, zoning ordinances, setbacks, utility requirements, and land-use regulations;
• obtaining any HOA approvals and complying with CC&Rs or similar community restrictions.
No Liability for Non-Compliance
Spacewavy/Wavyroom is not responsible for delays, additional costs, fines, removal orders, rework, or losses arising from permit, zoning, building code, or HOA non-compliance.
3) Installation & DIY Disclaimer
Last Updated: March 11, 2026
Spacewavy/Wavyroom products may be installed by Partners, end customers, or third-party contractors depending on the local delivery model. Installation results and safety depend on site conditions and workmanship.
Site Preparation & Conditions
Unless expressly included in a written agreement, site preparation is the responsibility of the Partner/end customer, including:
• foundation/pad preparation (if required), drainage, and grading;
• safe access for delivery equipment (clearance, turning radius, overhead lines);
• confirming underground/overhead utilities and site hazards.
Professional Services Recommended
We strongly recommend using qualified licensed professionals where required by local law (foundation, electrical, plumbing, crane/rigging, and other regulated work). Improper installation may cause injury, property damage, or non-compliance.
No Responsibility for Third-Party Work
Spacewavy/Wavyroom is not responsible for installation workmanship, site work, utility connections, or modifications performed by Partners, end customers, or third parties unless expressly assumed in a signed written agreement.
Safety Notice
Always follow local safety requirements and use appropriate protective equipment. Do not attempt lifting, rigging, or electrical work without qualified professionals.
4) Limited Warranty (1-Year) (1년 제한보증)
Last Updated: March 11, 2026
1-Year Limited Warranty (Partner Purchasers Only)
This limited warranty is provided by Spacewavy/Wavyroom only to the Partner that purchased the product directly from Spacewavy/Wavyroom (“Partner Purchaser”). The warranty period is one (1) year from the delivery date to the Partner Purchaser, unless a different period is stated in a written agreement.
What This Warranty Covers
Defects in materials or workmanship under normal and intended use.
Remedies
At Spacewavy/Wavyroom’s option, we may:
• repair the defect; or
• replace the product or the defective component; or
• provide replacement parts.
Unless expressly agreed in writing, this warranty does not include labor, re-installation, freight, crane/rigging, site work, utility reconnection, permits, or third-party service costs.
Exclusions
This warranty does not cover:
• normal wear and tear, cosmetic issues not affecting function;
• misuse, abuse, alteration, unauthorized repairs;
• improper installation, improper site preparation, or improper foundation/pad;
• damage from weather or events of nature (e.g., flood, fire, earthquake, storm);
• mold/mildew caused by site conditions, pest damage;
• damage caused by moving/handling by unauthorized parties;
• third-party workmanship or services.
How to Make a Claim
Partners must email support@spacewavy.com with:
proof of purchase, delivery date, product identification (serial/ID), and photos/videos showing the issue.
Claims should be made within a reasonable time after discovery.
End Customer Notice
End customers must contact their local Partner for service. Any warranty or service promises made by a Partner to an end customer are the Partner’s responsibility, subject to mandatory local laws.
5) Privacy Policy
Last Updated: March 11, 2026
This Privacy Policy explains how Spacewavy Co., Ltd. (“Spacewavy”, “we”) collects, uses, and shares personal information through our websites and business interactions.
Information We Collect
Information you provide
• Contact information: name, email, phone number
• Business information: company name, role/title, country/region
• Inquiry and communications: messages, attachments, and information you submit for partner inquiries, product information requests, and support
Information collected automatically
• Usage data via cookies/analytics: IP address, device/browser type, pages viewed, time spent, and approximate location derived from IP.
Note: Spacewavy/Wavyroom does not sell products directly to individual consumers through this website. We generally do not collect consumer payment card information via the website. If a transaction requires payment processing in the future (e.g., for partner services), payment data will be handled by third-party processors under their policies.
How We Use Information
• Respond to inquiries and provide requested materials
• Evaluate and manage partner relationships
• Provide customer support to Partners
• Maintain website security, prevent fraud, and debug issues
• Improve our website and communications
• Send newsletters or updates (you can opt out at any time)
How We Share Information
We may share information with:
• service providers (website hosting, CRM, email delivery, analytics);
• professional advisors (legal/accounting) where necessary;
• authorities when required by law or to protect rights and safety.
We do not sell personal information for money.
Your Choices
• Marketing opt-out: use the unsubscribe link or contact us.
• Access/correction/deletion: you may request these where required by applicable law.
International Transfers
We are headquartered in Korea and may process/store information in Korea or other countries where we or our service providers operate.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards. We retain information only as long as necessary for business purposes and legal obligations.
Children
Our websites are not directed to children under 13, and we do not knowingly collect their information.
Contact
Email: support@spacewavy.com